Q-CTRL

From start-up to scale-up

Quantum computing is an emerging and revolutionary sector, presenting unique challenges and opportunities for design. At Q-CTRL, my role as a Product Designer was pivotal in addressing these challenges, particularly in an industry where user experience doesn’t necessarily translate to tangible interfaces. Unlike traditional product design, where users interact with physical or clearly defined digital interfaces, quantum computing involves abstract and complex systems that require a different approach to design.

The challenges of designing for emerging tech

Abstract User Interfaces: Unlike traditional design, quantum computing lacks tangible interfaces, making it difficult to apply conventional UX principles.

Complexity of Quantum Concepts: Communicating the intricacies of quantum computing to non-expert users.

Enterprise and Developer Needs: Balancing the requirements of enterprise accounts and developer documentation to ensure usability and accessibility.

Duration

November 2021 - Present

Disciplines

Human interface design

Interaction design

Design systems

Research

Product strategy

Art direction

Enterprise Accounts Management

Objective: To secure major B2B and B2C contracts by creating an accounts management platform within the Q-CTRL product suite.

Implementation: I worked closely with enterprise clients to understand their needs and tailor solutions that facilitated accounts management for thousands of customers within an enterprise account.

Outcome: Successful acquisition of significant contracts, enhancing Q-CTRL’s market presence.

Developer Documentation and Information Architecture Redesign

Objective: To facilitate ease of use for developers dealing with complex quantum problems.

Implementation: I led the redesign of the information architecture for developer documentation, making it more intuitive and accessible. This involved structuring content logically, enhancing navigation, and providing clear, concise explanations of complex concepts.

Outcome: Improved usability of the documentation, leading to increased developer engagement and satisfaction.

Design Systems Development

Objective: To create a cohesive design system that supports the unique requirements of quantum control software.

Implementation: Leveraging my previous experience in design systems, I collaborated with cross-functional teams to develop a design system tailored to Q-CTRL’s needs. This included standardizing UI components, establishing design guidelines, and ensuring consistency across all digital products.

Outcome: The design system streamlined the design process, ensuring a consistent and professional user experience across Q-CTRL’s offerings.

Results

The design innovations and strategies implemented at Q-CTRL led to significant advancements in the user experience of quantum control software:

  • Secured Major Contracts: Effective enterprise accounts management resulted in the acquisition of substantial B2B and B2C contracts.
  • Enhanced Developer Experience: The redesigned developer documentation and information architecture made complex quantum concepts more accessible, improving overall usability.
  • Streamlined Design Process: The development of a comprehensive design system ensured consistency and efficiency in product design.
  • Improved Cross-Functional Collaboration: Workshops facilitated better communication and collaboration between quantum engineers, product teams, and front-end developers.